In the Outlook Preferences window, click on Accounts. The first account will be listed on the left side, click on + to add a new account and then fill out the information that will take advantage of autodiscover to configure everything automatically for you (in the example below, my account is in Office365). Using Multiple Accounts in Outlook Adding a Non-Person Gmail Account in Outlook You can add non-person email accounts, such as your department email account, to your Outlook profile so that you can easily toggle from one account to another within Outlook.
![Multiple Multiple](/uploads/1/2/5/5/125582759/488792627.png)
If you are unsuccessful in identifying the shared mailbox owner, c ontact the. If the Service Desk is also unsuccessful, please ask them to submit a ticket for you to the Postmaster requesting assistance identifying the owner of the mailbox. It is your responsibility to contact the mailbox owner to request access to a shared mailbox. Microsoft supports opening shared email accounts in the desktop version of Outlook and the (OWA). The Android and iOS Outlook mobile apps currently do not support opening shared email accounts. M obile devices must use OWA in a mobile browser. Add a Shared Email Mailbox Through Outlook 365 Desktop.
Log into your computer as yourself and start the Outlook Desktop app. Choose the File tab on the ribbon. Under Account Information click A dd Account.
Note: If you have only been provided access to specific folders in the other user’s mailbox, you will only see the folders for which you have been granted access. If you no longer need the additional mailbox to display in your Outlook Web App, right-click the folder, and select Remove shared folder. Send email from the shared mailbox in OWA. Click New mail above the folder list. A new message form opens in the reading pane. Click the More Actions ellipses and select Show From. This option shows you that the people who receive the email message will see that it comes from the shared mailbox and not from your own email account.
Note: The first time you use a shared mailbox to send an email, you won't see the name of the shared mailbox account in the Show From drop-down. For your first-time use, delete your name (right-click and choose Remove), type the name of the shared mailbox in place of your name, and then send the message. In the future, the name of the shared mailbox will display in the drop-down next to Show From, and you can select it.
To add recipients, type the name of anyone who is in your contacts folder or organization’s address list, or type the email address in the To or Cc box. The first time you enter a person’s name, Outlook Web App searches for that person’s address. In the future, the name is cached so it resolves quickly. Type a subject. Type the message you want to send. When your message is ready to go, click Send. Open another person’s mailbox in a separate browser window in OWA If you do not want to add the other person’s mailbox to your folder list in OWA, you can open the other person’s mailbox in a separate browser window.
Log in to your mailbox using OWA. In the Navigation bar on the top of the OWA screen, click on your name. A drop-down list will appear. Click Open another mailbox.